Our quoted delivery times are a good indication of the typical delivery time for each destination and product type, however they are not a guaranteed delivery time, and there can sometimes be delays due to unforeseen circumstances. If there is an extended delay we will notify you, otherwise rest assured we will deliver your order as soon as possible.
How Are Shipping Costs Determined? You need to pay $19.9 for shipping below $299. You can get free shipping over $299.
Since household products such as lamps and lanterns have high requirements for transportation conditions and require high-quality transportation tools to protect the products, the transportation time will be slower than that of ordinary light objects.
But good things are worth the wait, right?
We also open the free shipping policy to regions other than the United States.
If the product is required to pay customs duties when passing through the customs, the buyer shall bear the responsibility.
What Shipping Methods Are Available? We have many cooperative express companies, such as DHL, EMS, FedEx, HK Post, and UPS. We will choose the most suitable mode of transportation for you according to your country.
Us-warehouse Product shipping time 3-7days
Standard Product Shipping Time (4 Weeks)
Custom Product Shipping Time (5-8 Weeks)
What If I Never Received My Order? Occasionally packages may become lost in transit, delivered to an incorrect address, arrive in separate packages or left in a different location at your home.
When do you ship? Orders are shipped Monday – Friday.If in U.S warehouse stock, your order will usually dispatch within 2 business days from date of payment.Where items are not in stock, or need to be imported there will be a lead time for your order. Please allow up to 5-15 business days for handling before your items are shipped.We strive to provide our customers with the quickest and best service possible, so know we try to get the item to you as fast as possible. We use various carriers for shipping depending on the item and where it is shipped to.
If your order is past the estimated delivery date or has been marked as delivered but cannot be located, please contact Customer Service for assistance. E-mail: email@example.com
When will I receive my package?
Order Placed Order ship Delivered
Why does my order keep showing the creation label, has it been shipped? After delivery, your order shows the status of creating a label, which means it has been shipped. Most of our orders are shipped by sea. When the order does not arrive at the customs port, there will be no new logistics information update for the time being. , please wait patiently, when the logistics arrives at the port, you will receive your package soon.
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