Japanese wabi-sabi style hemp rope pendant light
WHY YOU'LL LOVE IT
Experience the timeless elegance of Japanese wabi-sabi style with our exquisite hemp rope pendant light. Available in various sizes - 40cm, 50cm, 60cm, and 80cm - this pendant light boasts a harmonious blend of rattan and hemp rope materials. Whether hardwired or plug-in, this light effortlessly adds a touch of sophistication to any space.
- Light shade in Rattan+ hemp rope
- Irradiated area 10㎡-15㎡
- Hardwired
- 6-10kg Height
- Adjustable hanging 1.2m height.
- Suitable for use in livingroom,kichen and covered outdoor areas.
- Voltage 111V~240V
- E27 socket.
- UL listed.
- Light source: max60w
- Made in the China.
- Light on/off show
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- Size(Diam*h):
40cm/15.73in*22cm/8.66in
50cm/19.68in*27.5cm/10.82in
60cm/23.62in*33cm/12.99in
80cm/31.49in*44cm/13.72in
Shipping & Returns & Refunds
Covid-19 update: In order to protect the health of our stuff and customers, we are taking extra safety precautions that may cause your order to be delayed. According to the feedback from the express company, the shipping time of large goods is extended to 30 days,We hope you understand. In you have any problem, you can contact our customer service support@labpiecesign.com. Thank you for your support and your patience.
How Are Shipping Costs Determined?
You need to pay $19.9 for shipping below $299.
You can get free shipping over $299.
Since household products such as lamps and lanterns have high requirements for transportation conditions and require high-quality transportation tools to protect the products, the transportation time will be slower than that of ordinary light objects.
But good things are worth the wait, right?
We also open the free shipping policy to regions other than the United States.
If the product is required to pay customs duties when passing through the customs, the buyer shall bear the responsibility.
What Shipping Methods Are Available?
We have many cooperative express companies, such as DHL, EMS, FedEx, HK Post, and UPS. We will choose the most suitable mode of transportation for you according to your country.
Standard Product Shipping Time (1-4 Weeks)
Custom Product Shipping Time (5-8 Weeks)
What If I Never Received My Order?
Occasionally packages may become lost in transit, delivered to an incorrect address, arrive in separate packages or left in a different location at your home.
When do you ship?
Orders are shipped Monday – Friday.If in U.S warehouse stock, your order will usually dispatch within 2 business days from date of payment.Where items are not in stock, or need to be imported there will be a lead time for your order. Please allow up to 5-15 business days for handling before your items are shipped.We strive to provide our customers with the quickest and best service possible, so know we try to get the item to you as fast as possible. We use various carriers for shipping depending on the item and where it is shipped to.
If your order is past the estimated delivery date or has been marked as delivered but cannot be located, please contact Customer Service for assistance. E-mail: support@labpiecesign.com
When will I receive my package?
————3-10days————
————1-4 Weeks————
Order Placed Order ship Delivered
Returns + Cancellations
Cancellations
Once we receive your order we get to work on it right away, therefore it may not be possible to cancel an order that is in process. To request a cancellation please contact Customer Service at email within 24 hours and we will attempt to stop or modify the order. Once an item has produced or shipped, cancellation is not possible. In most cases custom, special order and non-returnable items cannot be cancelled. Cancellation requests may take several days to process and you will be sent an email upon confirmation.
General Returns
Items returned to us that meet the following guidelines will be fully refunded for the cost of the merchandise. Original shipping charges cannot be refunded.
• Returned within 14 days of receipt
• Sale items must be returned within 7 days of receipt
•Must be in resalable condition
•Must be free from scratches and/or defects
•Must not have been installed
•Must be in the original manufacturer’s box and packaging
•Must not have any writing on the original packaging
•Must not be missing pieces
•Must not be clearance/liquidations/closeout
Any items that do not meet the above criteria will be subject to a restocking fee. Original shipping charges cannot be refunded.
Damages
Unfortunately, fragile items are sometimes damaged in shipping. We also understand the need to pre-order and plan for your design needs. As part of that process, we ask that you inspect all items individually once they arrive so that any damage claims can be made immediately. If your item arrives damaged or with parts missing, you must notify us within 3 days of receipt of the item(s). We will arrange a prompt replacement of the item. We will also request that you provide photos of any damaged product, along with the product packaging. Please contact our Customer Service Team and we will be happy to replace the item or send replacement parts as soon as possible. In some instances it is possible to repair damages and/or defects with replacement parts. When this is the case, we reserve the right to utilize this as a solution.
return shipping
If it is for damagedreasons, our company is willing to bear the return shipping cost, the customer does not need to pay.
For non-damaged returns, shipping charges will not be refunded. We will deduct 19.9 for shipping fee.
Late or missing refunds
Refunds of all kinds are always processed back to the original form of payment and at this time, we do not have the ability to change the method of payment.
• It generally takes us up to 5-7 business days to process a refund. Once the refund is processed on our end, we will email you a confirmation.
• For returned items needing a refund, the package must first be processed back into our warehouse after we receive your package. It usually takes about 10 days to receive your package and handle refund.
• All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
In the unlikely event that you haven't received an email after the time frame shown above, please Contact us, and we'll get back to you as soon as possible.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at support@labpiecesign.com
Please contact our Customer service at support@labpiecesign.com to get the return address.
Return mailing address
Xingye Building, Panyu District, Guangzhou City, Guangdong Province, China
Purchase Notes
FOR PENDANT LIGHTS:
1. What will you get in the package?
—(Cord Type：HARDWIRED)
a. Instruction Manual.
b. Lampshade; Bulb not included.
c. Ceiling Canopy: Wooden (natural color) or aluminum (black or white color); Includes fixings.
d. Code (Hardwired): About 1.5m long ((can be shortened)); Golden color, black color or white color.
e. Lampshade holder: Golden color, black color or white color.
f. Gift: Simple installation tools.
—(Cord Type：PLUG IN)
a. Instruction Manual.
b. Lampshade; Bulb not included.
c. Code (plug-in): About 1.5m long ((can be shortened)); Clear color, black color or white color.
d. Gift: Simple installation tools.
Effect Display:
ᐅ Note: There are a variety of colors for the pendant light selection above (Ceiling Canopy, cord and Lampshade holder), and there are special needs, please leave a note at checkout. If there is no remark, it will be shipped in random color.
( If the product does not have the option of Cord Type, there is no need to note color requirements. )
FOR HANDMADE PRODUCTS:
Proudly made & Processed by hand
- Every handmade item is unique. Original item may differ from the ones in the photos.
- Dimensions are not exact, variations may occur even between pieces of the same size number.
- To prevent mold and attack of borer insects our lamps are treated with a solution of water and natural salts.
- For a better finish each piece is singed and/or brushed to remove loose bamboo fibers.
FOR ALL PRODUCTS:
- Exposure to strong sun and humidity may change the product's color.
- Do not expose to rain.
- Cord kit not water resistant.
- To clean use a dry or slightly wet cloth or a hand duster.
- The listing of each product is for ONE lamp only.
- Considering the fragile of shipping, light bulb not included.
- We will make & ship it ASAP once you order!
- Pls check the size clear.
After Service
- Please feel free to contact us if you have any questions when using it, we will do our best to satisfy you.
- We look forward to leaving your feedback on our website after you get the product, so that other customers who want to buy can make reference.
- Thank you!
For Business Cooperation
Dear Customers,
Welcome to Labpiecesign.com . We are a specialty manufacturing factory of high-quality products for the home. The following categories are the wholesale products we provide. If you are interested, please click "View More" to see more related products. All wholesale products can enjoy a 15%-30% discount on the price listed on the product page (provided that the wholesale requirements are met).
Instructions for business cooperation:
1. If you order more than 15 lamps, we can give you additional discounts, please contact customer service email: support@labpiecesign.com
2. If you need actual pictures, please contact customer service. Or get pictures from previous customers through product reviews for reference.
3. It takes time to produce large quantities of lamps. We will give you priority in production and you need to wait patiently. It takes about 7 days or more, and the specific time needs to be determined according to the complexity of the lamp production. It is also recommended that if you see a lamp you like, please place an order as soon as possible so that you can get the lamp earlier.
4. If there is a charge for urgent orders:
A: For lamps whose length or width does not exceed 60cm, we will charge a flat 20% expedited fee.
B: If you exceed 60cm, you need to contact customer service for accounting.
5. If the lamp is damaged, we will replace it for free.
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WHY CHOOSE THE LABPIECESIGN WHOLESALE PROGRAM?
- Small MOQ and safe payment
- Get wholesale discounts and professional customer service
- Products and package without our logo
Since we own our own manufacturing for the line of products we provide, our pricing is clearly focused on the complexity of the light. Ordering months in advance can guarantee you lower shipping costs (up to 70% lower) because we can switch to sea shipping to the closest port rather than costly international air.
Material costs constantly change in price depending on the supply and demand for certain parts of a fixture. When we give you a quote, we look directly at the current market.
In rare cases, some lamps are just too unique, so we might need to open completely new molds. In those cases we will give you the direct cost.
OUR WHOLESALE EXPERTS
Labpiecesign can help you with ordering the right amount of stock from the time you get your building plans. The team can be reached directly by email. And you also can custom made your own exclusive products . Please send us the product link or the pictures. Our product manager will do his best to help you finish this work. Whether it’s table lamp, ceiling, wall, pendants, or anything else, feel free to reach out and get an easy quote.
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Submit your inquiry：
( Note: Please make sure your email address and phone number are filled in correctly, we will contact you by email or phone. Thank you! )
FAQ
FAQs
a. Please check the shipping information first after 3-5 days when the order is shipped. We will update every tracking number when the product is shipped.
b. If the tracking number is invalid or just missed the delivery information, pleases contact us first and call the express with your tracking number directly.
c. Package shows delivered, but not received, please check any place (front door, neighbor, yard, etc.) And contact us, we will call express to investigate the situation and promised that you won’t suffer the lost.
d. If the product is not shipped as scheduled, contact us directly. Usually we will contact you before the scheduled date.
What to do when you don't receive your item or it's not as described?
If the product you received is wrong item/defective/not as described, contact us with pictures (package pictures with tracking numbers, product front/side pictures), we will exchange or refund you fully due to yours require.
Cancel Items or Orders
Any order can be canceled before the product is made. Please understand that it cannot be canceled after the product is produced by the craftsman. We can only access return requests for you.
Returns & Refunds
Please check the details for Returns & Refunds policy at the bottom of our website.
